Sales Policy – Effective Date: January 7, 2025
At MOVEBINA, we are committed to providing an excellent shopping experience. Our Sales Policy ensures transparency in our transactions, so you know exactly what to expect when shopping with us. Please read through the following key points:
1. Pricing and Payment
- All prices are listed in USD (U.S. Dollars) and are subject to change without prior notice.
- We accept various payment methods, including credit/debit cards, PayPal, and other payment options available on our website.
- Sales tax will be applied to orders in accordance with state and local tax laws.
2. Order Confirmation
- Once you place an order with MOVEBINA, you will receive an order confirmation email summarizing the items purchased, total cost, and shipping details.
- Please review the order confirmation carefully. If there is any mistake or discrepancy, contact us immediately at info@movebina.com or call 316-665-3229.
3. Availability of Products
- We make every effort to ensure that all products are in stock. However, in the rare case that an item is out of stock after you place your order, we will notify you promptly and either provide an estimated restock date or offer an alternative product.
- We reserve the right to cancel an order if there is an issue with product availability.
4. Shipping and Delivery
- We offer shipping to various locations within the United States and internationally. Shipping charges are calculated at checkout based on the destination and shipping method chosen.
- Orders are processed within 1-3 business days from the time they are confirmed. Please note that shipping times may vary based on your location and any unforeseen delays.
- Free shipping may be available on orders above a certain amount. Please refer to our website for specific details on free shipping promotions.
5. Promotions and Discounts
- MOVEBINA offers seasonal sales, special promotions, and discount codes from time to time.
- Discounts and promotions are only valid during the specified time period and cannot be combined with other offers unless explicitly stated.
- Promotional offers and codes must be entered during checkout to be applied.
6. Cancellations
- If you need to cancel an order, please contact us as soon as possible at info@movebina.com or 316-665-3229. If your order has already been processed or shipped, it cannot be canceled, but you may return the item following our Refund and Returns Policy.
7. Returns and Refunds
- Please refer to our Refund and Returns Policy for detailed information on how to return products and request refunds.
- Items must be returned within 30 days from the date of purchase, and products should be unused and unopened to qualify for a return or refund.
8. Customer Responsibilities
- Customers are responsible for providing accurate shipping information. MOVEBINA is not responsible for delays or misdeliveries caused by incorrect information provided at checkout.
- If a package is returned to us due to an incorrect address or unclaimed status, customers will be responsible for the return shipping charges and the cost of reshipping the order.
9. Sales Tax
- Sales tax is applied based on the shipping address and applicable state and local tax laws.
- If you are a tax-exempt organization, please contact us before placing an order so we can apply the exemption.
10. Product Descriptions
- We make every effort to accurately describe products on our website. However, due to differences in monitor displays or updates to product information, there may be minor discrepancies in colors, sizes, and packaging.
- In the event that an item does not meet your expectations, please refer to our Refund and Returns Policy for assistance.
11. Customer Support
- If you have any questions or concerns about your order or our sales process, our customer support team is here to help. Reach us at info@movebina.com or call 316-665-3229.
By shopping with MOVEBINA, you agree to the terms outlined in our Sales Policy. We are dedicated to providing a seamless shopping experience and ensuring your satisfaction with every order.
Effective Date: January 7, 2025